If you get a Copyright Claim from YouTube on a video produced for you by HiLo Media, there is an easy fix.
Don't Panic
Neither you or HiLo Media has done anything wrong. We only use properly-licensed stock music.
Why Did this Happen?
Stock Music sites search YouTube videos for their tracks as a way to combat piracy. While this process is kind of a pain, as creative people we understand
What if I leave the video with the Copyright Claim?
You simply cannot monetize the video on YouTube while the Copyright Claim is active. No one is going to jail.
How Do I Fix This?
HiLo Media likely supplied you with a music license document. If not, request it from your contact there.
• On YouTube, go to the Copyright Claim.
• Under the Drop-Down Menu, choose "Dispute".
• On the next page at the bottom, check "My Dispute isn't based on any of the reasons above" and click Continue.
• On the next page, check "License" and then Continue.
• On the next page check "I have permission to use the content from the copyright owner" and then Continue
• One the next page paste the text from the license in the text field, check all of the boxes below this, and then sign your name.
• Click Submit and you're good to go.